Returns Policy
If you decide to start a return, you are welcome to do so within 14 days of the delivery date.
To be eligible for a return, the following criteria must be met:
-The product has not been used, worn, washed, modified, or damaged by you.
-The identification tags are still attached to the product.
-The product is returned in its original packaging.
Please note that, unless the product is damaged, the following products cannot be returned:
Items marked "Sale" or "Final Sale".
Products which are made to your specifications or personalized for you.
If you need further assistance, please contact customer care at: hello@madeinneptune-store.com.